Frequently Asked Questions

Does Yapaytech use the official Whatsapp Business API solution?
Yes! We provide the WhatsApp Business API with the Facebook Business Partners. You can find more information in our business partners page.
Yes, but some extra steps are required. If the number is used with WhatsApp Business Application you need to delete the WhatsApp business account. You can find more information here
You can contact to your customers with Template messages anytime you want. Once a user replys/sends message to you for 24 hour you can send messages to them for free. If 24 hour is passed you can send a mention Template Message to open 24-hour window.

Ex: “I'm sorry that I wasn't able to respond to your concerns yesterday but I’m happy to assist you now. If you’d like to continue this discussion, please reply with ‘yes’.”
Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates for sending notifications to customers.

This allows a business to send just the template identifier along with the appropriate parameters instead of the full message content.

Only template messages can be send outside of 24 hour free messaging time window.
You can find template message prices in our Template Messages page.
'Yeşil Tik', WhatsApp tarafından tanınmış markalara veya yüksek hacimli mesajlaşma akışı olan şirketlerin profillerine verilen onaylanma işaretidir. Pek çok avantajının yanında bu kullanıcılarınızın sizi spam olarak bildirmesini engelleyecektir.